Intermediate

Developing Management Skills Canada

New to management, or want to formalise skills you picked up on the job? This course covers delegation, feedback, planning and decision-making, with tools you can put to use the same week.

6 weeks 20 lessons 5 modules

What You'll Learn

Delegate tasks without losing control of outcomes
Give feedback that changes behaviour, not just morale
Prioritise competing demands using a simple triage framework
Set expectations your team can actually meet
Make decisions faster under incomplete information
Run a one-to-one that builds trust, not just status updates
Recognise and correct your own management blind spots

Skills You'll Gain

Delegation Feedback Prioritisation Decision-Making Expectation Setting One-to-Ones

About This Course

Developing Management Skills is a foundation course for anyone stepping into a management role or wanting to formalise skills they have picked up on the job. You will move from theory into practice fast, with templates and frameworks you can apply the same week.

What This Course Covers

Over six weeks, you will cover delegation, giving and receiving feedback, planning and prioritisation, decision-making under pressure, and how to set expectations that stick. Each module pairs a framework with a real workplace scenario.

Why Core Management Skills Matter

Most managers are promoted for technical skill, not management skill. That gap is exactly where teams lose trust and momentum, and building the fundamentals early prevents habits that are hard to unlearn later.

Who Should Take This Course

New and first-time managers, team leads within their first two years, and experienced managers who want a structured refresher on the fundamentals.

Who This Course Is For

  • First-time managers and team leads
  • Experienced managers wanting a structured refresher
  • Individual contributors preparing for their first management role
  • HR and L&D teams building a management training pathway

Requirements

  • No prior management training required
  • Currently managing or about to manage a team

Course Curriculum

5 modules  ·  20 lessons

  • Why Management Is a Different Skill to Your Old Job
  • The Four Things Every Manager Is Actually Responsible For
  • Common First-Time Manager Mistakes
  • Setting Your Own Management Principles

  • Why Managers Under-Delegate
  • Matching Tasks to Team Strengths
  • Setting Clear Outcomes Without Micromanaging
  • Following Up Without Hovering

  • The Feedback Model That Avoids Defensiveness
  • Giving Feedback in the Moment
  • Structuring a Difficult Conversation
  • Following Through After Feedback

  • Triaging Competing Priorities
  • Planning a Realistic Week
  • Protecting Focus Time for Your Team
  • Saying No Without Damaging Relationships

  • Running One-to-Ones That Matter
  • Setting Expectations Your Team Buys Into
  • Recognising Early Signs of Disengagement
  • Your 90-Day Management Action Plan

Upcoming Course Dates

Live online instructor-led sessions — limited seats per cohort. Reserve early to lock in 40% off.

SEP
23
2026
Wednesday, 23 September 2026
Online · Live Instructor
C$320 C$192 40% OFF
OCT
21
2026
Wednesday, 21 October 2026
Online · Live Instructor
C$320 C$192 40% OFF
NOV
18
2026
Wednesday, 18 November 2026
Online · Live Instructor
C$320 C$192 40% OFF
DEC
16
2026
Wednesday, 16 December 2026
Online · Live Instructor
C$320 C$192 40% OFF

Choose Your Learning Format

Three flexible ways to learn. Pick what works best for you and your team.

Instructor-Led

Live online sessions with an expert. Interactive, scheduled cohorts.

C$320 C$192 GBP per person · 40% off

Frequently Asked Questions

This course is built for new and experienced managers, team leads, project managers, and senior individual contributors who want to use AI tools confidently in day-to-day decisions, communication and workflow design. No coding background is required.

The instructor-led cohort runs over five live online sessions across a single week (roughly 12 hours of live instruction plus 3-4 hours of practical exercises). The self-paced track is the same content delivered on-demand and most learners finish it in 2-3 weeks.

Yes. Every learner who completes the course and the final practical assessment receives a digitally verified Management Legend certificate that can be added to LinkedIn and used in performance reviews.

Every live session is recorded and shared with cohort members within 24 hours. You can rewatch the session, post questions in the cohort channel, and book a 1:1 catch-up with the instructor if needed.

No prior AI experience is required. The course starts with the foundations of how large language models work for managers, then moves into hands-on prompts, workflows, governance and team adoption. You only need a laptop and a free ChatGPT or Claude account.

Yes. We offer a 14-day satisfaction guarantee. If the course is not the right fit you can request a full refund within 14 days of your start date, no questions asked.
LIMITED-TIME OFFER

Get 40% Off This Course

Reserve your seat today and save up to C$128. No commitment — enquire to secure the discount.

What's included:

  • 5 modules
  • 20 lessons
  • 6 weeks of content
  • Access on any device
  • Lifetime access
  • Certificate of completion
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Ready to Take This Course?

Contact our team today to enrol in Developing Management Skills and start advancing your management career.